Hello, I’m unable to AirPlay a live stream. Specifically, I am trying to use the WRC app from iOS. Prerecorded video works fine, but live video shows as playing on the device but just sits on the AirPlay connection screen without playing the video. The same video airplays to an Apple TV properly. Thank you!
Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing
With more information we will be able to assist you further.