Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Blank screen

I just bought a roku express, I did everything as instructed but after it updated the screen showed the Roku logo on the screen then went black. There is a hint of light and you can here clicking when you scroll up and down but you can’t see anything. I have a Emerson TV and the roku is plugged into a HDMI directly to the tv. I reset numerous time and it is still not doing anything. 

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Level 7

Re: Blank screen

I’m having the same problem. My tv support team said it’s a compatibility issue.

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Level 7

Set up help - Roku Premiere: BLANK SCREEN

Hi.  I purchased a Roku Premiere streaming player (device ID: K42034948765) and when I try to set it up, the screen goes black.  I'm not sure if it's the Roku device or if my TV is too old.  Or maybe it's something else?  I don't know.

Here's the information on my LG TV:

LG 26LH20 (8/2009)

Model number: 26LH20-UA

Serial Number: 908FXFV1L086

Please help.

Thank you.

Martin Firestein

[personal information removed]

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Level 7

Re: Set up help - Roku Premiere: BLANK SCREEN

Hello, I attempted to make this replying post twice and both ended up lost due to my sneezing making my finger touched a link causing my browser leaving the replying page... Hahaha 


So I will make this short and quick...


My TV model: LG 26LH20-UA (yep same as your)

Spec for HDMI: v1.3 


Roku Premiere: 3920X

Lowest resolution: 720p

Spec for HDMI/HDCP: v1.4


Get it? 

Ur TV is too old for Roku Premiere...

BUT you can use HDMI switch or HDMI splitter or HDMI to other tv input format... I have HDMI to Yellow, Red, and White adapter. It works. 

Currently I am seeking for a possibility of solution that doesn't use extra cord or device or anything... HINT: ez-adj and such.





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