Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Koastergirl
Level 7

Bent Roku Stick, Repair Ideas or Better Replacement Model?

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First, we have, what seems like a ton of Roku sticks. The latest purchase was for the new Yukon. It works perfect except it sticks out so much it inevitably gets hit now and then. We’ve had it since March and at times, it’s not working. I feel like we are going to destroy a bunch of these in the car. Is there a way to repair the stick? If not, does anyone have a suggestion for another version that might hold up better? Thanks!!!

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AvsGunnar
Community Streaming Expert

Re: Bent Roku Stick, Repair Ideas or Better Replacement Model?

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@Koastergirl 

Maybe try using an HDMI extender cable (free/supplied from Roku or buy an aftermarket cable at Walmart, Best Buy, etc).  Basically is an extension cable so stick is not plugged directly into the HDMI, reducing its chances of getting bent.  Additionally, can also use a Roku player like the Express 4k/4k+ that comes with cables rather than direct plug-in. (similar principle).

This is the link for the free HDMI extender cable. https://my.roku.com/hdmi

The link originates from the support setup pages of the Streaming Sticks. (This is the new 4k+ Streaming Stick page)  https://support.roku.com/article/4406752987799

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insigna RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941

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2 REPLIES 2\
AvsGunnar
Community Streaming Expert

Re: Bent Roku Stick, Repair Ideas or Better Replacement Model?

Jump to solution

@Koastergirl 

Maybe try using an HDMI extender cable (free/supplied from Roku or buy an aftermarket cable at Walmart, Best Buy, etc).  Basically is an extension cable so stick is not plugged directly into the HDMI, reducing its chances of getting bent.  Additionally, can also use a Roku player like the Express 4k/4k+ that comes with cables rather than direct plug-in. (similar principle).

This is the link for the free HDMI extender cable. https://my.roku.com/hdmi

The link originates from the support setup pages of the Streaming Sticks. (This is the new 4k+ Streaming Stick page)  https://support.roku.com/article/4406752987799

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insigna RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941

View solution in original post

MilesT
Level 12

Re: Bent Roku Stick, Repair Ideas or Better Replacement Model?

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Cheap short HDMI extender cable (from internet websites or stores, or free from Roku) is the way to go. 

You might find that a HDMI "elbow" connector could work (less "dangly") but can be tricky to buy the right orientation for your setup.

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