Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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fumbling17
Level 7

Bandwidth saver not working while watching HBOMax

My Roku bandwidth saver has stopped working while I’m watching HBOMax. It had been working up until 4 days ago. It still works on all my other apps. Now, it lets HBOMax run all night whereas before it would stop at the usual 4 hours. I have a Roku Premiere. 

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3 Replies
DBDukes
Level 16

Re: Bandwidth saver not working while watching HBOMax

Settings > System > About

Conform the model number.

What is the OS version?

DBDukes
https://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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fumbling17
Level 7

Re: Bandwidth saver not working while watching HBOMax

It’s a Roku Premier 3920X

Os is 9.4.0

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DBDukes
Level 16

Re: Bandwidth saver not working while watching HBOMax

That setup should definitely work, although that's not the latest software update. 9.4.6 is the current release.

Confirm the feature is enabled: Settings > Network > Bandwidth saver > On

If it's already set that way, restart the device.

If that doesn't resolve it, manually run a system update: Settings > System > System update

If that doesn't resolve it, turn Bandwidth saver Off, then restart. Then turn it on and restart.

Did any of that resolve it?

DBDukes
https://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
0 Kudos