Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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KMW
Level 8

BANDWIDTH Saver Doesn't Work.

I have tried and tried to get the Settings Mode for Bandwith Saver "On" to work.  It Does Not take.  So our cable company is enjoying all the extra money because we fall asleep often and depending on the Saver sounded great.  Good Luck.  We have to have unlimited bandwith on cable company to not be charge an extra $10 every other day or so.  Anyone else?

14 Replies
RockinRog
Level 8

Re: BANDWIDTH Saver Doesn't Work.

Same here, I have a 100 Gig cap on my provider and there's no unlimited option for me. I'm charged 4 bucks per gig after so the data saver streaming quality option would be great if it worked! I find now I go to the Amazon Firestick more often now as it does the stream options as does Netflix. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: BANDWIDTH Saver Doesn't Work.

@KMW @RockinRog 

Thanks for the note.

Have you tried going into Settings > Network > Bandwidth Saver > On? If you are not able to do this, what are you experiencing?

For more information about the Bandwidth saver, visit our Support page here: How do I use Bandwidth Saver to avoid going over my internet data cap?


Thanks,
Danny

Danny R.
Roku Forum Moderator
RockinRog
Level 8

Re: BANDWIDTH Saver Doesn't Work.

I'm mistaking bandwidth saver with streaming bitrate quality. For example Netflix and Firestick have a feature in settings to set bitrate video quality to Good, Better, Best or Low, Medium or High quality. 

In Roku the feature is /was there but it would not stick thus always playing streams on high quality which eats up my limited data cap on my only rural choice for internet. 

It's ok as I'm sure there's way more of a customer base that has unlimited internet these days to worry about the few (million) of minions that represent the other class of service. 

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KMW
Level 8

Re: BANDWIDTH Saver Doesn't Work.

We have gone in 20 times to setting and turn on bandwidth saver.  Never Works.  Every time we check if the setting "took" it says it is "on."  So who knows.  Between that and the remote battery replacement issue, we might be looking to switch to another brand.  Any ideas?

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makaiguy
Level 20

Re: BANDWIDTH Saver Doesn't Work.


@KMW wrote:

We have gone in 20 times to setting and turn on bandwidth saver.  Never Works.  Every time we check if the setting "took" it says it is "on."  So who knows.  Between that and the remote battery replacement issue, we might be looking to switch to another brand.  Any ideas?


If your bandwidth saver setting says it is on, what makes you think it is not working?

What this is supposed to do is kick in when your unit has gone 4 hours without receiving any input from the remote or from the Roku app on a mobile device.  It then should pop up an on-screen prompt asking if you want to continue and if it doesn't receive a response in a short period of time (I don't know how long), it will exit the channel and return to the home screen to keep it from continuing to stream.

Does yours not do this?

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Coderbob22
Level 7

Re: BANDWIDTH Saver Doesn't Work.

Once my bandwidth server kicks on, I can’t get my remote to work again 

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natethegreat
Level 7

Re: BANDWIDTH Saver Doesn't Work.

I know this post is several months old, but I am having this issue. The Bandwidth Saver does not work. It seems to have started around the time I installed an SD card because it said it would load channels faster, which it does appear to do. I set my TV to turn off about an hour after I go to bed, but when I wake up the Roku is still streaming when I turn my TV on. I have tried turning the feature off and then on again, and restarting the Roku several times.

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hamhock26
Level 7

Re: BANDWIDTH Saver Doesn't Work.

Hi this is 12-16-20 new Roku and my bandwidth saver does not work! Does anyone in Roku have a fix as its obvious we turn it on and its obvious there is a problem. Trying to get help from Roku is impossible 

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AZOVGY
Level 7

Re: BANDWIDTH Saver Doesn't Work.

Same problem here, bandwidth saver is turned on but roku doesn't turn off after 4 hours. I use sleep timer on my TV too so that when I fall asleep both TV and roku go off but lately when I switch TV back on next day the roku is still streaming the same TV series I was watching the night before. Bandwidth saver used to work fine but has stopped working recently. 

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