Roku Device Features, Settings & Updates

[ksgemini]

What should the temperature be of a premiere device not near any other heat source -acplug-and 2 months old.  I got overheating message for first time after 13 hours of use.  Temp 80c idle 100-110 streaming Now in sleep mode slightly warm. What are “safe temps”. Thanks

[RokuDanny-R]

@ksgemini 

It's fairly normal for your device to get warm during use, but if you are seeing a message on screen mentioning overheating, there are a few things you can do to help.

For more information visit our Support page here: What should I do if the red light is on or I see a “Your device is overheating” warning?

If you are still having issues with your device overheating, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny

[turquhart]

@RokuDanny-R 

So is there an answer as to normal operating temperature?

Mine says is over 105C from the minute it turns on and gives me an overheating warning within 10 or 15 minutes. Is this normal?

[RokuDanny-R]

@turquhart

Thanks for the post.

Please see my previous and I'll be able to assist you further.

Thanks,
Danny