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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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ksgemini
Level 7
‎04-03-2020 11:02 PM

Average temp of Roku premiere plus

What should the temperature be of a premiere device not near any other heat source -acplug-and 2 months old.  I got overheating message for first time after 13 hours of use.  Temp 80c idle 100-110 streaming Now in sleep mode slightly warm. What are “safe temps”. Thanks

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RokuDanny-R
Roku Employee
Roku Employee
‎04-08-2020 03:36 PM

Re: Average temp of Roku premiere plus

@ksgemini 

It's fairly normal for your device to get warm during use, but if you are seeing a message on screen mentioning overheating, there are a few things you can do to help.

For more information visit our Support page here: What should I do if the red light is on or I see a “Your device is overheating” warning?

If you are still having issues with your device overheating, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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