Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
PebsIL
Level 7

Automatically receiving new wallpapers & themes

I have 2 TVs, both of them have brand new Rokus that I had to purchase to replace the older models. Roku Express & Roku Express +4K. 4K changed to a "Loki" theme pack or wallpaper (whichever it's called) and the other never did change. I updated the system and still no change. Why? This didn't happen with the older ones which were both regular Rokus.

Tags (3)
0 Kudos
3 REPLIES 3\
makaiguy
Community Streaming Expert

Re: Automatically receiving new wallpapers & themes

Settings > System > Theme > Seasonal themes.

Set this to "off".

They are really stretching the definition of "Seasonal" lately.  Smiley Frustrated

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
0 Kudos
PebsIL
Level 7

Re: Automatically receiving new wallpapers & themes

Hi.  Why am I setting it to "off?" I just wanted to know, like the other person, why they weren't allowing us to keep the wallpapers that they send like they use to.  If I turn the automatic setting off to receive new wallpapers and themes, I'll never get any and that'll defeat the purpose of having new ones; unless they don't want anyone to keep them any longer.

0 Kudos
atc98092
Community Streaming Expert

Re: Automatically receiving new wallpapers & themes

The "seasonal" themes are always temporary. There's no way to save them. If you disable seasonal, then you just use what yours is set to at all times. 

Perhaps Seasonal is disabled on your older ones, which is why they didn't get them. It's also possible that Roku only targets specific models with certain themes. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos