Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Gayle21
Level 7

Audio guide

How do you ou turn off the Roku audio that announces your volume, timers, settings etc?  The asterisk 4 times doesn’t work, and neither does turning off the audio guide in “accessibility”. 

0 Kudos
4 REPLIES 4\
96
Level 7

Voice over issue

I have a problem with my Roku.  IWhen I turn it on there is an over voice announcing what I'm doing.  At leleast it sounds like it and eventually, when my program starts, it goes away.  Very annoying

0 Kudos
RokuMary-F
Roku Employee
Roku Employee

Re: Need a way to contact customer support

Hi @96

Thanks for the message.

It looks like you may have accidentally enabled "Audio Guide", a mode for sight-impaired viewers. That's why your Roku player sounds like it's been talking to you. You can turn off Audio Guide by pressing the * button on your remote 4 times quickly. Find more information: https://support.roku.com/article/231584647.

We hope that's helpful!

Thanks,
Mary

0 Kudos
KnobThis
Level 7

How do I end the voice talking when I press any button on the remote?

How do I end the voice talking when I press any button on the remote?

0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: How do I end the voice talking when I press any button on the remote?

@KnobThis

Thanks for the inquiry.

The issue you are experiencing is mostly the Audio Guide. Have you tried pressing the * button four times to see if that resolves the issue?

For more information about the Roku Audio Guide, visit our Support page here: How do I enable text-to-speech using Audio Guide?


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos