Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

All voice commands like "Open the Netflix Channel" result in a red circle with "System Error"

No matter what channel I try to open with the voice commands I get "System Error".   The device is a brand new Roku Ultra, wired ethernet, 8 Gig SD card installed, latest firmware updates, and all the channels are installed and working otherwise.  Just no success with the voice commands, which I need to program the 1/2 shortcut buttons.   Any thoughts would be welcome.

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Level 7

Re: All voice commands like "Open the Netflix Channel" result in a red circle with "S

Further note, I tried to program the shortcut button by highlighting a channel then pressing and holding the 1 shortcut button.  The remote beeps however when I push the button afterwards I get "System Error" again.

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Roku Employee
Roku Employee

Re: All voice commands like "Open the Netflix Channel" result in a red circle with "S

@SBrecht 

Thanks for the note.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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