Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Airplay was working on my Premiere+ but now its not

Airplay and screen mirroring were working on my Roku Premiere+ for several days. Then it just stopped.  When I try to connect it says "Unable to connect to "Roku Premiere   YR006R644504". I have tried restarting the Roku, no luck. I have changed from a wired connection to a wireless connection (on the same wifi network that my iPhone 12 is on). I still get the same error. It was so awesome to have it working! How do I get it working again?

-Roku device model: 4630X
-serial number: YR006R644504
-device ID: 7KA716644504
-software OS/version: 9.4.0 build 4190-29
-location: Utah

I hear @RokuDanny-R is the one to have look at this issue. Please let me know what to try next.

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Roku Employee
Roku Employee

Re: Airplay was working on my Premiere+ but now its not


Thanks for the post and providing us with your information.

I have passed along the information to the appropriate team to investigate further.


Danny R.
Roku Forum Moderator
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Level 7

Re: Airplay was working on my Premiere+ but now its not


Additional Info: My iPhone 12 is on OS 14.2.1 and its not able to Screen Mirror or Airplay.

My daughter's iPhone XS is on OS 14.2 can Screen Mirror and play a slideshow to the Roku, but gets the "Unable to connect: message when trying to send music via Airplay

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