Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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ClericKnightCod
Level 7

Airplay not loading at all for my Roku

When I click “Apple Airplay and HomeKit” in my settings menu (7130X w/ OS 10.0.0 build 4209-30) the tv turns black with the word “Airplay” but only for a second before going back to the settings menu.

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6 REPLIES 6\
StreamerUser
Level 20

Re: Airplay not loading at all for my Roku

1) Restart your Roku TV:  Settings/System/Power/System restart/Restart - try again

2) Pull AC power for 3-5 minutes - try again

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ClericKnightCod
Level 7

Re: Airplay not loading at all for my Roku

I tried a system restart, no change.

 

I unplugged the tv for well over 5 minutes, no change.

 

I even tried a system restart after unplugging it and still no change. “Airplay” is on screen for 1-2 seconds before returning to the settings screen.

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StreamerUser
Level 20

Re: Airplay not loading at all for my Roku

You'll need to contact Roku CS:

chat/email:  https://support.roku.com/contactus  (choose setup/Roku TV/other/need more help?)

or message @RokuDanny-R  with the following details (Settings/System/About):

Account email, Country, Model #, Firmware version, Serial #, Device ID and a brief explanation of the problem and they will be able to further assist you

 

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Mlacey
Level 7

Re: Airplay not loading at all for my Roku

I have same issue, was this resolved?

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Mlacey
Level 7

Re: Airplay not loading at all for my Roku

Running 10.5.0 build 4210 AT

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RokuDanny-R
Roku Employee
Roku Employee

Re: Airplay not loading at all for my Roku

@Mlacey

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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