Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Philflo
Level 7

Age settings

How do I change the settings as Hulu via Roku will not let access certain movies due to age requirements. I had bought Roku for my underaged daughter but want to stream some movies but when connected to Hulu, I am only accessing kids material. Thanks

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3 Replies
makaiguy
Level 20

Re: Age settings

Roku's parental age settings are located in the PIN settings when you log into your Roku account at https://my.roku.com. You can set a PIN and choose when it will be required.  (I'd suggest that anyone with small children should set a PIN and have it required when making a purchase and when installing a channel.)

Below the PIN setting you can set parental controls but note they only apply to programs accessed through Roku's own The Roku Channel.  For any other channel you need to check with the channel itself to see what parental control provisions, if any, they offer.

It sounds like you must have a restriction set up on Hulu.  You'll need to check with Hulu to see if you can sidestep it.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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AvsGunnar
Level 10

Re: Age settings

It appears you can create seperate profiles for Hulu (kids profile and parents)

https://help.hulu.com/s/article/manage-profiles?language=en_US

https://help.hulu.com/s/article/restrict-mature-content?language=en_US

Roku's info on their parental controls referenced by @makaiguy ...

https://support.roku.com/article/208755938

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makaiguy
Level 20

Re: Age settings


@AvsGunnar wrote:

It appears you can create seperate profiles for Hulu (kids profile and parents)

https://help.hulu.com/s/article/manage-profiles?language=en_US

https://help.hulu.com/s/article/restrict-mature-content?language=en_US

 


This is true, but I can find no info on the Hulu site indicating you can prevent a user from logging into a non-kids profile.  I hope it's there and I just missed it, otherwise you're trusting your kid to only choose the Kids profile.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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