Features, settings & updates

[clsgman]

I bought my TCL Roku TV in November. I received the activation email which has long expired.

How do I get Roku to Resend the email. I've clicked * on every channel and cannot find a Resend button.

I am hoping I do not have to do a factory reset.

[Basil]

@clsgman 

When you go to Settings > System > About and see the email address at the top, is it yours?

[Strega]

Why do you want to resend an activation email?  This is something that is usually done just once per Roku.

Some people get confused and want to use a Roku activation code to activate/link some channel, like Prime video, but those codes have nothing to do with each other.

[clsgman]

Yes it is

[clsgman]

I wanted to link the account because I understood that linking was required so I can control the TV with Alexa. And in order to link the Skill in Alexa App, I need to sign into Roku account--I don't remember the password. And to make it worse, the TV--Settings>About shows one of my email addresses and I think I inadvertently created another account with a different address.

Any help would be appreciated.

[renojim]

@clsgman, see if this helps:

How to use Amazon Alexa to control your Roku® streaming device | Official Roku Support

[Strega]

You should be able to use the forgot password feature using any email addresses that you think you used to get into whatever number of accounts you've created.  For the long term, you might want to check into password manager apps such as lastpass, keepass etc.  If you have multiple Roku accounts, you probably want to reduce to one for simplicity unless you have a specific need for multiple accounts.

[HDMIGuy]

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@clsgman wrote:

I wanted to link the account because I understood that linking was required so I can control the TV with Alexa. And in order to link the Skill in Alexa App, I need to sign into Roku account--I don't remember the password. And to make it worse, the TV--Settings>About shows one of my email addresses and I think I inadvertently created another account with a different address.

Any help would be appreciated.

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Use the email listed for this TV.  Login to that Roku account and use forgot password.  Set up a new password and you should be fine.