I noticed the settings accessibility menu including Audio Guide is removed from Streaming Stick+ devices in Canada. Specifically, my 3810X device becomes a 3810CA device, and the settings menu disappears.
No one at Roku is providing me with any answers on this including tech support and the customer advocate.
Does anyone know why this happening and when it will be resolved so that blind people (such as my wife) can be given this capability in Canada?
@Baxa Thanks for following up here. It looks like that feature isn't currently available for devices in regions outside the US. I have shared this feedback with our team for future considerations. Apologies for any confusion or inconvenience.