Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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paddyann
Level 7

A female voice talks in the beginning of anything I watch. How do i shut it off?

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some how I hit a button that turned on a ladies voice and she is robotic and tells what is going on if its a move or a program. how do I turn this off it is so annoying please and thank you to whom ever helps me. have a great day. I can be reached at [personal information removed] help ha ha

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renojim
Community Streaming Expert

Re: a female voice talks in the beginning of anything i watch. How do i shut it off?

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Press the * button on the remote 4 times to turn off the 'Audio Guide'. 

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9 Replies
renojim
Community Streaming Expert

Re: a female voice talks in the beginning of anything i watch. How do i shut it off?

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Press the * button on the remote 4 times to turn off the 'Audio Guide'. 

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

atc98092
Community Streaming Expert

Re: A female voice talks in the beginning of anything I watch. How do i shut it off?

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Please edit your post and remove your email address. That's a sure way to get inundated by spam. 

In addition to hitting the * button four times quickly, you can also find the setting to control it in the Settings/Accessibility/Audio Guide menu.

Dan

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TaraP
Level 7

Re: A female voice talks in the beginning of anything I watch. How do i shut it off?

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Thank you!!!! That worked perfectly!!!!!!   Smiley Happy 

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Tivoburkee
Community Streaming Expert

Re: A female voice talks in the beginning of anything I watch. How do i shut it off?

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If you don't want this to happen again you can disable the shortcut, which is pressing the * 4 times, go into the settings> accessibility> scroll to Shortcut> disable

Edmund
Roku Community Streaming Expert

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lar324
Level 7

Re: A female voice talks in the beginning of anything I watch. How do i shut it off?

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lar324
Level 7

Re: A female voice talks in the beginning of anything I watch. How do i shut it off?

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pleae text me at 586 275 8575

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atc98092
Community Streaming Expert

Re: A female voice talks in the beginning of anything I watch. How do i shut it off?

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Really, really bad idea to post your phone number. Remove it fast. Scammers will be all over you.

Look under settings/accessibility and turn voice guide off. 

Dan

Roku Community Streaming Expert

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Dokimos8
Level 7

Re: A female voice talks in the beginning of anything I watch. How do i shut it off?

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Roku is a product I would never encourage anyone to buy.  I just want the voice turned off, but it has not given me the information.  Don’t buy Roku

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atc98092
Community Streaming Expert

Re: A female voice talks in the beginning of anything I watch. How do i shut it off?

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@Dokimos8 There's two ways that something might "talk" to you. One is an audio track that provides descriptive information for people with vision issues. That is going to be channel dependent. The other is the Voice Guide in the Roku itself. That can be toggled on/off by quickly pressing the * button four times. That's often how people activate it accidentally. It can be completely disabled by turning it off in the Settings/Accessibility/Voice Guide menu.

Dan

Roku Community Streaming Expert

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