Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7 doesn't load

I just ran a system update on my premier + Now nothing loads. I just get a loading message and a spinner. Any news or info on this? I'm disappointed that I can't access any support from Roku.

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2 Replies
Level 21


Try running another software update via Settings > System > System update > Check now.  I always do this after receiving a new Roku software update and it usually updates a bunch of channels to accommodate the new Roku version.

I have received Roku 9.4.0 on all three of my active devices, performed an additional manual update on all of them, and have had no problems.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7


Thanks i did all of that.  This was the first time an update caused a problem.  I wound up doing a factory reset and it's working now.

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