Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

9.3 update then factory reset - I’m stuck

Hi.  I followed the advice here and tried to roll-back 9.3 update.    No luck.     So I factory reset;   Now I’m totally stuck.     Can’t check version, can’t complete setup because it can’t connect to my home network.     7 other devices around me CAN connect...not my Streaming stick!

 

ideas???

#9.3 #streaming stick 3800

0 Kudos
2 Replies
Highlighted
Level 16

Re: 9.3 update then factory reset - I’m stuck

Can you use your phone as a Wi-Fi hotspot to get through the initial setup?

0 Kudos
Highlighted
Level 7

Re: 9.3 update then factory reset - I’m stuck

You could try moving your device close to your wireless router if you have one and connected by a ethernet cable. An ethernet connection is typically automatic for the most part. 

0 Kudos