Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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gripper
Level 7

9.3 bricked my remote

My Streaming Stick+ was working fine until the 9.3 update was installed.  After unplugging the Stick and taking the batteries out of the remote, and re-inserting them, the screen is still stuck on "Pair your remote".  I pressed the pairing button and the green light is blinking, but nothing works.  Help!  Thanks!

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2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee

Re: 9.3 bricked my remote

@gripper 

Thanks for the post.

We would recommend taking a look at the troubleshooting steps provided by our Support pages here:
How do I set up my Roku® enhanced "point-anywhere" remote?
How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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gripper
Level 7

Re: 9.3 bricked my remote

This issue is resolved.  A new streaming stick fixed the problem.

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