9.2 Video Issue - Premiere+ and 9.2 update causing TV picture to consistently cut in and out
Ever since I updated my ROKU Premier model 3920R to 9.2 the picture continuously cuts out, presents a black or green screen and then returns to programming. After disconnecting the ROKU and reconnecting my FireTV 1st generation player the issue goes away. It's clear that the ROKU Premier now has some kind of issue after updating to 9.2. Do I wait for ROKU to resolve this or ask for compensation under the two year warranty?
Re: 9.2 Video Issue - Premiere+ and 9.2 update causing TV picture to consistently cut in and out
I am experiencing the same thing - Everything is fine, then the picture goes snowy or black, but sound still continues. The snowy screen or black screen stays on for 1-3 seconds, then the picture returns. this will occur several times over the course of an hour or so.
I tried the recommended solution of changing the Auto-Adjust Display Refresh Rate to disabled from enabled, then rebooting. I tried that again, as well as changing the refresh rate from auto to 1080p (which is what my television is). The same thing continues to occur. In desperation, I tried the factory reset option and that did not solve the issue either. I will be looking into a return under warranty.