Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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meyerovb
Level 7

4640 won't recognize 512gb usb flash drive that works fine in a 4200 and 4660

Plugged a 256gb into a roku 3, 2016 roku ultra, and 2017 roku ultra and they all recognized it.  plugged a 512gb in and the 4200 and 4660 recognized it but the 4640 did not

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DBDukes
Level 10

Re: 4640 won't recognize 512gb usb flash drive that works fine in a 4200 and 4660

"meyerovb" wrote:
Plugged a 256gb into a roku 3, 2016 roku 4, and 2017 roku 4 and they all recognized it.  plugged a 512gb in and the 4200 and 4660 recognized it but the 4640 did not

I assume you mean Roku Ultra and not Roku 4. Because the Roku 4 was discontinued in 2016 and replaced by the very different Roku Ultra (model 4640), which was in turn discontinued in 2017 and replaced with the similar Roku Ultra (model 4660, which is identical to the current 4661).

To your issue, have you tried booting the Ultra (4640) with the USB already inserted?
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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meyerovb
Level 7

Re: 4640 won't recognize 512gb usb flash drive that works fine in a 4200 and 4660

"DBDukes" wrote:
"meyerovb" wrote:
Plugged a 256gb into a roku 3, 2016 roku 4, and 2017 roku 4 and they all recognized it.  plugged a 512gb in and the 4200 and 4660 recognized it but the 4640 did not

I assume you mean Roku Ultra and not Roku 4. Because the Roku 4 was discontinued in 2016 and replaced by the very different Roku Ultra (model 4640), which was in turn discontinued in 2017 and replaced with the similar Roku Ultra (model 4660, which is identical to the current 4661).

To your issue, have you tried booting the Ultra (4640) with the USB already inserted?

Still won't recognize it
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RokuDale
Level 9

Re: 4640 won't recognize 512gb usb flash drive that works fine in a 4200 and 4660

Maybe power. the 4640 has less drive on the 5V line than the roku-4 or the 4660.
https://support.roku.com/article/230160 ... usb-drive-
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