"Web description" error when updating store info

Question

I am receiving an error when trying to update the Channel Store Info for our app. The error highlights the Web Description; however, I can't identify what the problem is.

Our description is under the 1,500 character limit (I'm at 968 with spaces); so I'm not sure what's going on.

Any ideas?

JSeaton · Answer

As an update, I was able to get Roku to accept my changes, but I had to remove paragraph breaks and reduce the description to a single paragraph.

This seems like a new restriction as the last build of our app included two paragraphs and a bulleted list.

EnTerr · Answer

I don't think that should be happening.&nbsp;Three weeks ago the webbers unleased a new version of the dev.portal, with new bugs.They have broken that part (new lines in long description) before and likely the same happened again.Please open a ticket on it here https://github.com/rokudev/docs/issuesPS. i verified the (mis)behavior and opened a ticket https://github.com/rokudev/docs/issues/10

Forum Discussion

"Web description" error when updating store info

2 Replies

Recent Discussions

App submission with new RokuOS 15 API

Drop in viewership

Channel Launch Performance

Validation - App Behavior Analysis

Mask image is not scaling on FHD resolution.