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JSeaton
Level 7

"Web description" error when updating store info

I am receiving an error when trying to update the Channel Store Info for our app. The error highlights the Web Description; however, I can't identify what the problem is.

Our description is under the 1,500 character limit (I'm at 968 with spaces); so I'm not sure what's going on.

Any ideas?
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2 Replies
JSeaton
Level 7

Re: "Web description" error when updating store info

As an update, I was able to get Roku to accept my changes, but I had to remove paragraph breaks and reduce the description to a single paragraph.

This seems like a new restriction as the last build of our app included two paragraphs and a bulleted list.
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EnTerr
Level 8

Re: "Web description" error when updating store info

I don't think that should be happening. 
Three weeks ago the webbers unleased a new version of the dev.portal, with new bugs.
They have broken that part (new lines in long description) before and likely the same happened again.
Please open a ticket on it here https://github.com/rokudev/docs/issues

PS. i verified the (mis)behavior and opened a ticket https://github.com/rokudev/docs/issues/10
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