hello, i have everything hooked up, and can get to the window on my tv where i have to enter the security code... i entered my security password that i use for my wireless router... the next window that pops up is... "cant connect to your local network" i dont know where to go from there... i have called every support available, twc, belkin, netflix, ... except roku.... is not open today... please let me know what i have to do to get this thing started...