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destruk
Binge Watcher
‎12-15-2017 05:07 PM

User Authentication APIs?

In the email notice about Roku OS8, you have a link to "t.myvisualiq.net’s server DNS address could not be found." Microsoft says these links are for tracking clicks from the email.  If the tracking fails because the server can't be found, then the link doesn't work to the information.  Would you (Roku) consider adding alternate links in the email in case this problem persists?  Otherwise the information is useless to me.
https://click.email.roku.com/?qs=7354313731f29966f637d000bf3bea8d6c400ed6ab59d7510bd544ac88a879ec2fa4dcfa2e2561b53d3c606294f8772ed34e1f3242ae960b

That redirects to t.myvisualiq.com and then it dies.
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renojim
Community Streaming Expert
‎12-15-2017 06:34 PM

Re: User Authentication APIs?

Mine redirected to https://sdkdocs.roku.com/display/sdkdoc ... entication
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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destruk
Binge Watcher
‎12-15-2017 07:13 PM

Re: User Authentication APIs?

Thanks Jim.
None of the other links in the email work for me either.  So basically anyone with Centurylink for their ISP/DNS provider won't be able to use anything in the email due to your redirect to a non-propagating domain name.
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