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ionatan
Level 7

Transfer Roku Channel

Hello, is it possible to transfer a Roku App (Channel) from a roku developer account to another developer account? Thanks.
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12 Replies
Roku Employee
Roku Employee

Re: Transfer Roku Channel

If the developer who currently owns the channel authorizes the transfer, then we can move it.

- Joel
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ionatan
Level 7

Re: Transfer Roku Channel

Thanks!
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ryancl
Level 7

Re: Transfer Roku Channel

What is the process involved in doing this? Just submit a request on the forum here? Or is there a form somewhere?
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Roku Employee
Roku Employee

Re: Transfer Roku Channel

Send an email to jbraverman [at] roku.com or pellis [at] roku.com

have the person who currently has the channel in their account send an email authorizing the transfer.

- Joel
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tramsay
Level 7

Re: Transfer Roku Channel

Are these contact emails still correct. We have a number of channels being handled by someone outside of our organization and want to bring them internal.
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Roku Employee
Roku Employee

Re: Transfer Roku Channel

You can email the jbraverman address, or email developer [at] roku [dot] com. The "someone outside our organization" needs to agree to the transfer and send us the authorization email.

- Joel
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tramsay
Level 7

Re: Transfer Roku Channel

That is fine. Thank you so much for your quick response.
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michelperez
Level 7

Re: Transfer Roku Channel

Hi,

Is this still the best way of transferring a channel between developers accounts?. We are taking over a Roku channel to continue its development / maintenance and we want to be able to do the process smoothly with no effects to current users.

THanks!!
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renojim
Level 10

Re: Transfer Roku Channel

I just went through this. Contact partnersuccess at roku.com and they should send a form requesting the required information. Hopefully you have the support of the current developer. Keep in mind that any information stored in a user's registry is tied to the Dev ID used to package the channel. You'll need an old package (you should be able to download it once the transfer is complete) and the password (get it from the old developer) in order to rekey the development box before packaging your updates. If nothing was stored in the registry or you don't care if that information is lost, you don't need to rekey.

-JT
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