I'm a Developer,
I published a channel on Roku years ago, but recently (something appears to be broken in the Roku Bill pay system.)
In my email I get a "Subscription Confirmation" every day for the same Channel. I should only have received (1) message when I first added the channel. But no, I get the same reminder in my email every day.
My concern is for my customers of the Channel that I have published. I don't want my customers to be getting this emails. They should get only (1) email after they add a Subscription channel.
Note that I use Roku's bill pay system, the SDK built channel is a tier 1, monthly 99 cent charge.
I have no way of knowing if my customers are getting repeat emails...But when I look in my Developer Dashboard, I see more cancelations than normal lately.
Could Roku please look into this issue for me?
1) Are my customers getting repeat emails?
2) Can Roku put a stop to the repeat emails?
Developer: Apple Pie Films, Channel: Space TV
Cut that Cable!