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No videos play in SDTV mode

Here are some of the issues I am getting back from Roku trying to launch our channel. Most of the issues are in SD. This is a dumb question but how do I view in SD so I can make sure things are fixed.

Focus box is off of poster image in SDTV mode:
https://roku.box.com/shared/static/iz4h ... dw4nm1.jpg

· Grid screen description is cut off in SDTV mode:
https://roku.box.com/shared/static/3371 ... 4c120u.jpg
Adjust elements to safe zone guidelines

· Custom overhang logo needs to be added in SDTV mode only:
https://roku.box.com/shared/static/tdob ... 074ml3.jpg

· No videos play in SDTV mode, video format not supported:
https://roku.box.com/shared/static/kpvk ... f5tryp.jpg
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3 Replies
Komag
Level 9

Re: No videos play in SDTV mode

Buy a Roku model that has SD output (such as the Roku 1) and test it that way using the yellow (video), red and white (audio) cables.
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TheEndless
Level 7

Re: No videos play in SDTV mode

"Komag" wrote:
Buy a Roku model that has SD output (such as the Roku 1) and test it that way using the yellow (video), red and white (audio) cables.

There's no need to use RCA (yellow/red/white) cables. You can test SD over HDMI on all models that support SD.
My Channels: http://roku.permanence.com - Twitter: @TheEndlessDev
Instant Watch Browser (NetflixIWB), Aquarium Screensaver (AQUARIUM), Clever Clocks Screensaver (CLEVERCLOCKS), iTunes Podcasts (ITPC), My Channels (MYCHANNELS)
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Roku Employee
Roku Employee

Re: No videos play in SDTV mode

If your video isn't playing in SD mode it is usually because the device is in SD mode but your content metadata says it is in HD. use roDeviceInfo in your video playback function to check if the device is set to SD mode and alter the various HD properties like the Qualities boolean, isHD, HDBranded etc to false if the device is not in HDTV mode.

If the stream is HLS then you would typically set this property:

video.StreamQualities=["SD"]

to control that.

- Joel
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