Forum Discussion

ioan's avatar
ioan
Roku Guru
4 years ago

My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel

I got several emails reporting this problem so I tried on all my Roku devices and is the same on all of them. I even tried to delete / reinstall the application, but even then, the problem is still t...
Roku Developer Program
SDF212's avatar
SDF212
Reel Rookie
4 years ago

Same issue, very annoying. I have had to purchase this "one time" application a few times, but totally not working now. 

  • ioan's avatar
    ioan
    Roku Guru
    4 years ago
    SDF212 wrote:

    Same issue, very annoying. I have had to purchase this "one time" application a few times, but totally not working now. 

    Are you saying that you had this problem before? This is the first time I've heard that this happened. 

    • gasahold's avatar
      gasahold
      Reel Rookie
      4 years ago

      PRO is now working on my Roku Ultra!

      • ioan's avatar
        ioan
        Roku Guru
        4 years ago
        gasahold wrote:

        PRO is now working on my Roku Ultra!

        Yes! It looks like they fixed the problem! 

        I had to run "Check for updates" to get it working on my Roku devices... but sadly, it looks like all the cameras are gone. Sorry to everyone for the problem... but please don't leave a bad review, this was not my  - the developer - fault. Same for any one time payment application you bought, it wasn't the developer's fault that it stopped working yesterday.

        Again, sorry for the trouble!