Roku Developer Program

[gasahold]

I have the same issue. I re-installed hoping I would not be charged again, but was. I contacted roku support who gave me a refund. Now I am waiting for the problem to be fixed. In the meantime, Basic works (split screen on startup) for me ok.

[ioan]

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@Jean_Valjean wrote:

 requires I purchase it again, for the third time.  Two technical glitches or a scam?

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I'm pretty sure is a bug on Roku's side. I reported the problem to the developer support, they said that they see the problem and forwarded it to the developers to fix it.

[ioan]

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@coopdaddyswag wrote:

I've reached out to Partner Success and they've reported the issue internally. Waiting for them to quickly resolve it.

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Same here, contacted Partner Success and they were able to reproduce the problem and opened a bug report with the Roku developers.

[BradD]

On my ROKU TV I’m running version 5.3 of the application which was updated on Aug 9th 2021.

I doubt a downgrade will fix the issue? Assuming even if you can downgrade.

[ioan]

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@BradD wrote:

On my ROKU TV I’m running version 5.3 of the application which was updated on Aug 9th 2021.

I doubt a downgrade will fix the issue? Assuming even if you can downgrade.

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The problem is on Roku's servers. We'll have to wait for them to fix the problem. I'm sure they are working right now on this problem, all the one time purchase applications are having the same issue.

[BradD]

Right now Device Support Team is forwarding me to the Account Management Team….who forwarded me to the Techincal Support. The person in Techincal Support was in a wind tunnel… I gave up and am hoping others on this thread have given the correct focus to ROKU to fix the issue.

[prhay]

According to u/e1ioan (user on Reddit), who is the developer:

"This problem seems to be affecting most "one time payment" applications on Roku's platform.

Reported the problem to Roku and they are working on a fix."

He posted this about 2 hours ago.

www.reddit.com/r/Roku/comments/qmospo/psa_if_ip_camera_viewer_pro_stopped_working_and

[SDF212]

Same issue, very annoying. I have had to purchase this "one time" application a few times, but totally not working now. 

[ioan]

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@prhay wrote:

According to u/e1ioan (user on Reddit), who is the developer:

"This problem seems to be affecting most "one time payment" applications on Roku's platform.

Reported the problem to Roku and they are working on a fix."

He posted this about 2 hours ago.

www.reddit.com/r/Roku/comments/qmospo/psa_if_ip_camera_viewer_pro_stopped_working_and

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I'm also here, I started this thread 🙂

[ioan]

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@SDF212 wrote:

Same issue, very annoying. I have had to purchase this "one time" application a few times, but totally not working now. 

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Are you saying that you had this problem before? This is the first time I've heard that this happened.