Forum Discussion
Same results here.
The IP Camera Pro on Chromecast for GoogleTV app still works fine, just the Roku version seems to be screwed.
- RobsTV4 years agoReel Rookie
So following the initial Roku message, tried many things including purchasing again, all failed. The Roku System Update finally corrected everything. But now am left with a new pending charge for the app, which was already purchased couple years ago. Both old and new purchase show up in Roku Purchase History.
Probably many have the same new charge. How do we go about refund/cancel new charge without losing everything again?
- gasahold4 years agoReel Rookie
I went through the menus choosing what fit best: https://support.roku.com/contactus and also copied the old invoice number and the new (unwanted) invoice number into the email and told them I wanted a refund for the unwanted invoice.
- mgardner19694 years agoReel Rookie
Contact Roku via the chat option. That is what I did and they refunded the charge.