Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
enter0
Visitor

Issues reproducing hardware-specific bug/crash

In our initial certification results Roku reported a bug that caused a crash when selecting any content from the main screen/grid on an HDMI stick 3500X (I've posted about this before on here).

I went out and bought a 3500X off Craigslist and couldn't reproduce the crash.

I emailed Roku about it, and heard that an engineer there also couldn't reproduce the crash on a 3500X, nor could they determine a reason it would happen.

But when I resubmitted a new build that fixed other issues, the tester reported that the crash was still happening on their 3500X.

Can anyone think of a reason this would happen?
0 Kudos
2 REPLIES 2
renojim
Community Streaming Expert

Re: Issues reproducing hardware-specific bug/crash

Different firmware versions/builds?
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
enter0
Visitor

Re: Issues reproducing hardware-specific bug/crash

I'm not sure about the Roku engineer who couldn't repro the bug (all he said, more or less, was that he tried and failed to reproduce it), but we're running 8.0 on our 3500X, and I believe the tester said the crash was happening on 8.0 and 8.1.
0 Kudos