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Level 7

I am a develoer and publisher on Roku,but I can not receive my revenue for two months

 
I am a developer and publisher on Roku platform for three years.  here is an urgent problem to ask for your help.  I changed my payment information from PayPal to Wire transfer,  but  now I do not receive revenue for January 2020 and February 2020. What is problem about this ? and is there something wrong about the new payment information ?  Please tell me amd I need your help.
 
 
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5 Replies
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Level 19

Re: I am a develoer and publisher on Roku,but I can not receive my revenue for two months

Email to partnersuccess@roku.com

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Level 7

Re: I am a develoer and publisher on Roku,but I can not receive my revenue for two months

I have send an email ,but there is no reply fo long time ~r

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Level 8

Re: I am a develoer and publisher on Roku,but I can not receive my revenue for two months

Sign up for an account at: https://partnersuccess.roku.com/hc/en-us

Leave there a message, they'll answer you.

https://github.com/e1ioan/
http://rokucam.com
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Roku Employee
Roku Employee

Re: I am a develoer and publisher on Roku,but I can not receive my revenue for two months

Hi Cafei, have you heard back from Partner Success on this yet? If not, please share the ticket number with me and I will raise it with the team.

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Level 7

Re: I am a develoer and publisher on Roku,but I can not receive my revenue for two months

No reply for for a long time, what is the ticket number,please ? 

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