Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
skmayu
Visitor

App crashing in Roku stick

Hi 
I have a issue and i am not sure how to debug this. Wondering if someone can help me with this please ?
I developed an V2 of my App (https://my.roku.com/account/add?channel=MTRJRDC) tested in my boxes - Roku 2 XS and Roku 3. Then published it.
Now i am getting some trouble tickets saying its not launching. Its crashing as soon as app is opened. 
In Model: 3600X - Roku Stick Software Version: version 7.5.0 build 4096-24

How can i debug this. Is there any way i can get a crash report out of that roku? Any help will be really appreciated
0 Kudos
2 REPLIES 2
skmayu
Visitor

Re: App crashing in Roku stick

Oh sorry forgot to mention. As off now there is nothing showing up in https://developer.roku.com/developer-channels/analytics/crashlogs/
0 Kudos
renojim
Community Streaming Expert

Re: App crashing in Roku stick

Earlier today the app crashed immediately on my Stick, but now it's asking me for username and password (which, of course, I don't have). Did you change something on the backend?

-JT
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos