Remotes

[Dragonfly21]

I purchased a roku streambar in November and it drains the batteries about every 3 weeks. I'm not sure if the remote is defective. How can I get a replacement for this device?

[RokuMary-F]

Hi @Dragonfly21,

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About.

Please keep us posted.

Thanks,

Mary

[Lupa615]

I am experiencing the same problem with my Roku Streambar Pro #From the amount of messages on this topic, there appears to be a design flaw.  What remedy is Roku offering to resolve this issues.  Batteries are not cheap and the user experience is off-brand.