my old remote broke so i got a new one, i tried everything to get it to pair with my tv but it won’t work, and it doesn’t have a pairing button either, i even put new batteries in it and it just won’t pair
I assume you have a Sharp Roku TV? You either need a Sharp Roku TV remote or a Roku remote with a pairing button. A Roku simple remote without a pairing button will never work on a Roku TV. A Roku TV remote for a brand other than Sharp is also not likely to work.
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A Roku TV remote for a brand other than Sharp is also not likely to work.
Learned from our resident remote expert @Tivoburkee (I THINK I got this right):
Remotes from HiSense and Sharp can only be used with HiSense and Sharp Roku TVs because they issue a different set of IR commands than the rest of the Roku TV manufacturers. The Roku TVs from HiSense and Sharp, though, support both sets of IR commands so they can be used with remotes from any Roku TV manufacturer.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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