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drgoteiner
Reel Rookie

my power button will not sync to my Samsung 9000S

I cannot get the music to silence on any of the settings when I try to sync My Roku Ultra to my TV.  

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3 REPLIES 3
makaiguy
Community Streaming Expert

Re: my power button will not sync to my Samsung 9000S

What brand tv?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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drgoteiner
Reel Rookie

Re: my power button will not sync to my Samsung 9000S

Samsung UHD 9000S

 

Thank you in advance

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makaiguy
Community Streaming Expert

Re: my power button will not sync to my Samsung 9000S

Well, duh.  It was right there in your subject line.  Sorry.

I recently updated to a Streaming Stick 4K+ and shuffled a couple other Rokus around between sets, thus needing to reconfigure the remotes (multiple remotes in the living room) to match the tvs.  In each case it recognized the tv brand (Samsung on one and JVC on the other) and gave me the option of continuing to set up for that brand or to enter a different brand to search. 

Did yours not recognize the set as a Samsung?

Had I not read the full paragraph presented on the screen it would have been easy to miss it and go straight to the brand entry.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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