I recently purchased a Streaming Stick with voice control and installed it on my TV on 3/4/22. - I know the date because my Roku account shows that is the date that I paired it with my device. It stopped working. I discovered that the manner in which I have to plug my streaming stick into my HDMI port, and the location of the micro USB cable placed a stress on the cable plug and it bent and no longer works. Surely within a month of equipment purchase and failure I should not have to purchase a new cable for $20 - which is also out of stock! I have no idea how to contact support because all I see are topics and no way to discuss with a real person. Any ideas?
You can exchange it from the store you bought it at since it’s within the 30 days. It’s also under warranty for 12 months so Roku will issue you a new one. I own 4 Roku Sticks. But instead of letting the dongle just hang there I strapped it to the power cord of the tv