I just bought a new Express+ 4k streaming stick. The remote that came with it, model RC80, has a loose piece of plastic floating around inside. It's driving me nuts. Is this replaceable via the warranty? If so how do I proceed with requesting a replacement? Not clear from the support site. Thank you.
The rc80 remote is very old remote that came with 3600 Roku stick, if it were with express 4k+ it must of been a return where someone switched out remotes. The original remote for the express 4k+ was the rc-el1 voice remote, which has tv controls unlike the rc80 remote.
Edmund Roku Community Streaming Expert
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