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Reel Rookie

Voice remote pro won't work

My voice remote pro will only turn on the TCL roku tv. Nothing else works. I messaged Roku and they took days to get back to me and didn't even read my message because they said I should try new batteries which isn't possible because its rechargeable. I charged the remote. I tried resetting the remote but the light on the remote just flashes continuously and does nothing.  It won't connect by the setting in the menu either. This thing was $30 and is a piece of garbage 

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