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JCotton
Newbie

Voice description does not turn off

Good afternoon, 

I am having an issue with the voice description. I turned off the screen reader as well as the audio guidance on my LG TV. However I am still hearing the voice description, but only on the Spectrum TBS app. I've tried resetting the Ruko, TV and the remote to no avail. 

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2 REPLIES 2
WeirdJack
Newbie

Re: Voice description does not turn off

We are having the same issue with the ONN tv. We have tried the star 4 times and nothing.

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renojim
Community Streaming Expert

Re: Voice description does not turn off

@JCottonand @WeirdJack , if you're getting a voice describing the action in a video, it has nothing to do with the Screen Reader.  It's part of the audio track.  Press * on your remote while the video is playing and go into the Accessibility settings and choose a different audio track.

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