Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
traveler22
Channel Surfer

Voice aspect of remote search stopped working.

Jump to solution

Yesterday my voice remote stopped working.  When I attempt, it responds; Something went wrong, try again.  Just stuck in a "loop".  I've turned it off and restarted it without success.  Later I will try to unplug it from power and plug the power back in and see.  But I'm open to any and all suggestions.  Thx

0 Kudos
1 Solution

Accepted Solutions
traveler22
Channel Surfer

Re: Voice aspect of remote search stopped working.

Jump to solution

I did unplug the "stick" from the power outlet, waited about 10 seconds and reconnected the "stick" to power.  Checked voice search, seemed to correct.  Of course you can't unplug the remote.  Thx

View solution in original post

0 Kudos
5 REPLIES 5
Streamer317
Roku Guru

Re: Voice aspect of remote search stopped working.

Jump to solution

You can’t unplug your remote. Do the physical buttons on the remote work? Just the voice search doesn’t? Which Roku model do you own? 

0 Kudos
traveler22
Channel Surfer

Re: Voice aspect of remote search stopped working.

Jump to solution

I did unplug the "stick" from the power outlet, waited about 10 seconds and reconnected the "stick" to power.  Checked voice search, seemed to correct.  Of course you can't unplug the remote.  Thx

0 Kudos
Streamer317
Roku Guru

Re: Voice aspect of remote search stopped working.

Jump to solution

You specifically said that you unplugged it referring to your remote. You did not say do you unplug your Roku stick. Is everything back to normal now?

0 Kudos
traveler22
Channel Surfer

Re: Voice aspect of remote search stopped working.

Jump to solution

Yes, all seems well.  Groovy now.

Streamer317
Roku Guru

Re: Voice aspect of remote search stopped working.

Jump to solution

@traveler22  Good to hear 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.