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deblouis
Newbie

Upgraded remote doesn't work...

I have an upgraded remote that came with a little sticky-unit that I set up on my large living room tv and it has worked just fine.  I got it so as not to lose Amazon Prime, which the former remote would no longer stream.  I finally got around to ordering a second one for my smaller bedroom tv, but it came without a little sticky-unit and doesn't work.  I didn't see the little sticky-unit anywhere on the website for separate purchase, so I assumed the wifi would take care of whatever needed transferring.  Is the new remote faulty or what????

(The old one still works fine but won't stream Prime.)

NOTHING IN ANY OF THE FAQS DEALS WITH THIS!!!!

😞

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1 REPLY 1
RokuDanny-R
Retired Moderator

Re: Upgraded remote doesn't work...

@deblouis
Thanks for the post.

Can you please clarify the issue you are experiencing?

With more specific information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator