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Trying to connect my tv to the remote app

I’m trying to connect my Roku tv to the remote app but my tv isn’t popping up to connect l, I entered the IP address but that isn’t working. Any help ? 

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Community Streaming Expert

Re: Trying to connect my tv to the remote app

Some things to check:

  1. The phone/tablet running the Roku app must have its wifi turned on and be connected to the same home network as the Roku TV.
  2. Some network routers may have a setting that prevents different devices from "seeing" each other, especially if on a "guest" network setting.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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Re: Trying to connect my tv to the remote app

I am having this same issue with no resolution.

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