Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Trouble setting up roku

I have tried setting up new Roku and when it gets to end of setup

it asks 

unable to hear music ?

and I can’t 

could it be my HDMI

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Community Streaming Expert

Re: Trouble setting up roku

You're seeing the graphics asking you about the music? The hdmi is working, but you're not hearing the music maybe the volume on the TV is too low, you need a second remote to raise it so can hear the music.

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