Remotes

[denmark75]

The remote control on Streaming Stick Model 3810X is now burning through batteries every few days.  I have tried t research this issue and based on what I found, I did a system update but that has not solved the problem.  And now that research the issue again I find that others are saying the same thing...the update has not solved the problem.

What is Roku going to do to solve my issue?

[Buddytdr]

I have two 3810x and both use batteries quick(like48hours), I have to take new ones out and put them back every 20 mins to use it.

[RokuMary-F · Accepted solution]

Hi @Buddytdr,

Welcome to the Roku Community!

Have you tried running the steps on this link to get your remote back up and running? How to fix your Roku® voice or simple remote that is not working | Official Roku Support

Can you please provide the serial number/device ID on your Roku device? We'd like to take a closer look to see if there's anything else we can suggest to help.

Please keep us posted.


Best regards,
Mary