Remotes

[balaji]

same issue happening now for me there is a remote control i placed an order and it doesn't work like i changed 4 battery none of the time its works , I decided same day it was delivered and tried to return it via chat agent they created RMA(RMA number 501420 ) but i need to pay for my shipping that i received an email, During agent interaction he committed to get me the shipping label but i dint get any till now.

[RokuArjiemar · Accepted solution]

Hi! @balaji,

A friendly welcome from the Roku Community!

We appreciate you for getting in touch with us about your refund. We're pleased to assist.

It looks like you've been in contact with our support team recently. If you need further assistance with your refund, we would recommend that you please continue to work with our support team, as they would be best able to assist you.

Regards,

Arjiemar 

[RokuJharra-Q]

Hi Community Users,

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