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[elzbth]

I have a roku streaming stick+ called for help and was sent a HDMI extender. Still having the pairing issue screen and unable to to get to home screen. The system is only 8 months old. Any suggestions.

[RokuKariza-D]

Hey @elzbth

Thanks for the post.

It looks like our Support team sent you an email yesterday. We would recommend continuing to work with them to resolve the issue you are experiencing as they would best be able to assist you moving forward.

All the best,
Kariza