Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Billy_D
Level 7

Streambar Pro Remote RC-EL3 Batteries Dying

I installed my Streambar Pro 4 weeks ago.  The remote that came with it is model RC-EL3.  The batteries keep dying, each set lasting less than a week.  I've had to replace the batteries 5 times so far.  None of the buttons appear to be stuck and the remote works as expected, so there is no obvious reason for the batteries to drain so quickly.  Any ideas?

Thanks.

Labels (1)
0 Kudos
2 REPLIES 2
makaiguy
Community Streaming Expert

Re: Streambar Pro Remote RC-EL3 Batteries Dying

It has been suggested that this can be caused by your router using a channel that is crowded with a bunch of nearby routers using the same channel. Your remote has to work too hard constantly sorting through the information packets from all those other devices and it uses up the batteries much too quickly.

If you have access to your router's setup, try configuring it to use a different WIFI channel to see if this helps the situation. In the 2.4 GHz band, channels 1, 6, and 11 do not overlap each other and so give you the best chance at reducing congestion, so try each in succession, although depending on what channels your neighbors are using other channels may work best. Also, reducing router bandwidth from 40 to 20 kHz may also reduce interference.

Reducing congestion and interference can also improve your data transmission rates.

Please report back to let us know how you make out.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos
Billy_D
Level 7

Re: Streambar Pro Remote RC-EL3 Batteries Dying

I have read that before and it doesn't help me.  My TP-Link Deco mesh wifi system doesn't have the ability for the user to change wifi channels.

 

This Streambar Pro replaced a Roku Streaming Stick, and I have a Roku Smart Soundbar on another TV.  The new remote with the Streambar Pro is only one that burns through batteries like this.

0 Kudos