Remotes

[courtnayyy]

My Simple Roku remote will not pair with my Roku. I have tried numerous troubleshooting options: unplugging for a minute, resetting Roku, replacing batteries, using the remote at various positions, making sure the Roku isn’t blocked, cleaning off the “sensor” faceplates, etc. 

[RokuArjiemar]

Hello! @courtnayyy,

We're thrilled to have you with us in the Roku Community!

Thank you for reaching out to us. We understand that your remote is experiencing an issue.

Since you already did some basic troubleshooting steps and the issue persists, please refer to the support article here for additional troubleshooting steps: How do I resolve problems with my Roku IR (infrared) remote?

Thanks,

Arjiemar