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Setting up remote to portable TV

Evening Folks,

Recently I purchased your Roku Streaming Stick 4K (Model 3820X2, S/N SOJC33DSLM65) to use with my portable TV while traveling.

The problem I’m having is that your system does not recognize the TV.  I tried setting up the remote, but it does not work.  I heard the music through all your 20+ codes, and nothing.


My TV is:


12” Portable TV

Model SC-2812

S/N 2812KO18092768


On a good note, the streaming service works great.

If you have any recommendations, it would be greatly appreciated.

Thank you so much for your assistance and have a great day.


Kurt Olson


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Community Streaming Expert

Re: Setting up remote to portable TV

Some of these less-known brands use the same code set as other better known brands.

See if this post from our resident remote expert, @Tivoburkee helps:

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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