Remotes

[yellowrose]

Please replace my remote. I recently purchased this new roku from Amazon 1 month ago. Highly disappointed with the fact I have to replace batteries every 2 days. I even use rechargeable EBL AA batteries and this time the Roku remote didn't let me know that the battery was dead. How is this happening with such a highly competitive product? 

[RokuMary-F]

Hi @yellowrose,

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About.

Thanks,

Mary

[yellowrose]

[personal information removed]

thanks for your help 

[RokuMary-F]

Hi @yellowrose,

Thanks for reaching out and providing me with your information.
I have passed along your information to our Support team. They will follow up and assist you.

Thanks,

Mary